Grow your dental practice in 2026 with BookNow

Running a dental practice is demanding. Attracting new patients and managing appointments shouldn’t be part of the challenge. Many practices are unknowingly losing up to 35% of potential bookings simply because many patient appointments are made after-hours.

BookNow by HealthShare gives your practice 24/7 online booking capability, reduces no-shows, reduces your team’s admin load, and keeps your calendar full by capturing patients when they’re ready to book. It helps dental practices grow and increase efficiency while maintaining high quality patient care. If you’re ready to grow your dental practice in 2026, here’s what you should know.

Why you need online bookings

With online bookings, patients can easily find and book appointments with your practice at a time most suitable for them. This helps you manage both your own and your patients’ schedules. How BookNow puts your practice ahead:

• 24/7 Bookings: 35% of online bookings are made after hours. Allow patients to book an appointment day or night, from any internet connected device.
• Reduce no-shows: Patients who are empowered to choose their own appointment time are less likely to no-show. Plus, with our smart appointment reminder messages you can expect to see your no-shows vanish and keep your practitioners rooms full.
• Reduce staff burden: Reduce call load and give your team more time to focus on enhancing the patient experience and the efficiency of your practice.
• Fill your calendar: Leverage the hundreds of thousands of patients searching every month for dentists, and put your practice in front of more new patients to increase your bookings and keep your calendar full.

Why is BookNow different?

BookNow is the only bookings tool integrated with major private health insurers like HCF and Medibank. This gives your practice exposure across their mobile apps and websites where members search for dentists. With over 500,000 HCF member searches made each year, this opens an entirely new avenue for your dental.

FAQ’s

Can patients make bookings 24/7?

Yes. Patients have full control over when they book and cancel their appointments. This means your calendar is always up-to date.

Is it for existing patients or new patients?

BookNow can be used by new and existing patients when making a booking with your practice.

How will BookNow impact my administration staff?

BookNow reduces pressure on your administration staff, as they don’t need to focus on managing bookings, taking calls and rescheduling appointments. This gives them more time to focus on enhancing patient experience and the efficiency of your practice.

What appointment types can a patient book?

Patients can book appointment types like “General Examination”, “Check Up and Clean” and “Toothache/Pain”, which you can enable in your MyHealth1st admin portal.

If I am a HCF or Medibank preferred provider, will I show up in their app and website?

Yes. HCF members will be able to book providers directly through their website, HCF’s My Membership App as well as through healthshare.com.au. This allows providers to significantly expand their reach with an average 30,000 members searching for dentists via HCF’s website every month. Additionally, Medibank members can also book via their My Medibank app.

Is BookNow integrated with my practice management system?

BookNow is seamlessly integrated with leading practice management systems such as Dental4Windows, Exact, Dentrix and Praktika to keep your availability updated for your patients.

Is BookNow available in my Google Business Profile?

BookNow online bookings is now available in your Google Business Profile. This new feature makes it easier for patients to book, by placing a Schedule & Book online button directly on your Google search result and maps listing.

Contact HealthShare to get started

Manage your patient appointments with BookNow. Reduce no shows, staff burden and leverage patients searching for dentists every month to keep your calendar full.

It helps you and it helps your patients. Contact HealthShare today to learn more and get started.